Terms, Privacy & Policies

MetaThriving2dMax Business Support Services · metathriving2dmax.site

Last updated: July 30, 2026 · We may update these policies; material changes will be posted on this page.

1. Terms & Conditions

1.1 What we provide

We provide digital business support and administrative services, including: digital presence and branding setup; administrative tools and platforms for business operations; digital content, coaching, lifestyle, and marketing support services; directory listing and promotion services; and related digital products, delivered through our online platforms.

1.2 Acceptance

By purchasing any product or service, or by using our sites, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you purchase on behalf of a business, you confirm you are authorized to do so.

1.3 Accounts, listings & content

Information you submit (e.g., directory listing details) must be accurate and yours to provide. We may edit listings lightly for clarity, and may decline or remove listings that are inaccurate, unlawful, or inconsistent with our standards. Listing removal requests by the business owner are honored within 48 hours.

1.4 Marketplace disclaimer

Our directory sites are marketing and business-support platforms. Businesses listed on them are independent — their products, services, accommodations, tours, and transactions are provided and sold directly by them. We do not process payments between listed businesses and their customers, and listing does not constitute our endorsement or guarantee.

1.5 Payments

Payments to us are processed through PayMongo (regulated by the Bangko Sentral ng Pilipinas) and other legitimate payment channels. Prices are in Philippine Pesos unless stated. Subscriptions (e.g., featured listings) are month-to-month and may be cancelled anytime; cancellation stops future billing and the service continues to the end of the paid period.

1.6 Fair-use and coaching disclaimers

Digital tools and coaching content are provided for informational, educational, and performance-support purposes. Fitness-related content is performance coaching only — not medical advice, diagnosis, or treatment. Business-related content is general orientation — not personalized tax, legal, or investment advice unless separately engaged in writing.

1.7 Intellectual property

Our sites, tools, templates, and brand assets remain our property or that of our licensors. Purchases grant use rights described at purchase, not ownership of underlying platforms or templates. Artists on our music platforms retain ownership of their own works.

1.8 Limitation of liability

To the extent permitted by Philippine law, our liability for any claim arising from a product or service is limited to the amount you paid us for that product or service. Nothing here limits liability that cannot lawfully be limited, and nothing waives your rights under the Consumer Act of the Philippines (RA 7394).

2. Privacy Policy

We comply with the Data Privacy Act of 2012 (RA 10173) and its IRR.

2.1 What we collect

• Contact and business details you submit through forms (name, email, mobile, business information) — to deliver services, listings, and requested content.
• Payment confirmations from our payment processor (we do not receive or store your card numbers, e-wallet PINs, or banking credentials).
• Basic usage data (site interactions, link clicks) — to improve our services.
• Publicly available business information — used solely to prepare complimentary directory listings for businesses, which owners may claim, correct, or remove.

2.2 How we use it

To provide and improve services; to communicate about your listings, purchases, and requested content; and — only with your consent — to send marketing updates. Consent for marketing is separate from service communication, and you may withdraw it anytime via the unsubscribe link or by contacting us.

2.3 Sharing

We do not sell personal data. We share it only with service providers necessary to operate (e.g., payment processing via PayMongo, customer-relationship and email systems), under confidentiality, or where required by law.

2.4 Retention & security

We keep personal data only as long as needed for the purposes above or as law requires (e.g., tax records), protected by reasonable organizational and technical safeguards.

2.5 Your rights

Under the Data Privacy Act you may access, correct, object to processing of, or request deletion of your personal data, and lodge complaints with the National Privacy Commission (privacy.gov.ph). To exercise any right, contact us below — we respond within 15 business days, and honor listing-removal requests within 48 hours.

3. Return & Refund Policy

3.1 Digital products (guides, templates, digital unlocks)

Because digital goods are delivered instantly, all sales are generally final once accessed or downloaded — except where the product is materially defective or not as described, in which case we will repair, replace, or refund. Nothing in this policy limits your statutory rights under the Consumer Act.

3.2 Subscriptions (e.g., featured directory listings)

• First 7 days of your first payment: full refund, no questions asked.
• After 7 days: no refund for the current month, but you may cancel anytime and will not be charged again. Service continues to the end of the paid period.
• Our error (service not delivered / wrong tier applied): full refund of affected amounts plus one month free.

3.3 Services (setup, design, support engagements)

Service engagements follow the written scope agreed before work begins. Amounts for work not yet performed are refundable; completed milestones are not, except where deliverables are materially defective, in which case we will re-perform or refund the affected portion.

3.4 How to request

Email us (below) with your name, the transaction reference or payment date, and the concern. We acknowledge within 2 business days and resolve approved refunds within 7–10 business days to your original payment method via our payment processor.

4. Customer Service & Contact

• Email: marismacabuhay@metathriving2dmax.site / marissamacabuhay123@gmail.com
• Mobile/SMS: +63 920 921 4595
• Business Address: Alicante Street, Poblacion District 2, San Jacinto, Masbate, 5417, Philippines
• Hours: Monday–Saturday, 9:00 AM–6:00 PM (PHT) · we respond within 1 business day.

5. Dispute Resolution

1. Talk to us first. Contact us with the details; we acknowledge within 2 business days and aim to resolve within 15 business days. Most concerns are resolved at this step.
2. Escalation. If unresolved, either party may refer the matter to mediation, or to the appropriate government body — including the DTI Fair Trade Enforcement Bureau for consumer concerns, or the National Privacy Commission for data privacy matters.
3. Payment disputes. Disputes about payments processed through PayMongo may also follow PayMongo's dispute process; PayMongo is regulated by the Bangko Sentral ng Pilipinas, whose Financial Consumer Protection Department may be reached at (+632) 8708-7087 or consumeraffairs@bsp.gov.ph.
4. Governing law & venue. These terms are governed by Philippine law; venue for any court action lies with the proper courts of San Jacinto, Masbate, Philippines, without prejudice to mandatory venue rules protecting consumers.

© 2026 METATHRIVING2DMAX BUSINESS SUPPORT SERVICES · DTI Reg. No. 8278621 · All rights reserved.